Professor Gatsby's Heating & Cooling is currently hiring for a full-time Service Scheduler / HVAC Office Assistant to perform clerical tasks while also scheduling our installation technicians in the West Berlin, NJ area. This position earns a competitive salary of $40,000 - $55,000/year.

In addition to competitive pay and our positive, supportive culture, we offer the following benefits:

• Health insurance
• 401(k) with company match
• Multiple bonus programs
• Paid holidays
• Paid vacation
• Paid sick days
• Company parties

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! If you enjoy performing clerical and scheduling tasks, just fill out our initial mobile-friendly online application. We hope to meet you soon!

DAY-TO-DAY

This full-time position typically works Monday - Friday, 8:00 AM - 5:00 PM.

As a Service Scheduler / HVAC Office Assistant, you effectively coordinate our service appointments and help us serve our customers more efficiently. You collaborate with staff from our installation and estimate departments to coordinate our technicians' schedules and ensure we maintain an appropriate workflow. When we get a call for a job, you promptly complete and submit all necessary permits as well as prepare contracts and job folders. After the required paperwork is in place, you schedule an available tech with the proper skills to tackle the installation. When the job is done, you work with the homeowner with scheduling an inspection for the work and ensure the system was installed correctly.

You diligently send out invoices after every project is completed, file rebates with utility companies when appropriate, and stay on top of our finances to guarantee we are always properly compensated. Attentive to detail, you prepare informational reports for management and assist project managers with tracking our work's progress. When required, you handle customer communications by answering inbound phone calls and emails and occasionally make outbound calls to clients. You take great pride in effectively coordinating the administrative side of our installation department and helping us better serve our customers!

ABOUT PROFESSOR GATSBY'S HEATING & COOLING

We deliver first-rate HVAC services and products at affordable prices in Southern NJ and the surrounding cities, including Washington Township, Sewell, Turnersville, Glassboro, Clayton, Williamstown, Cherry Hill & Voorhees. Customer satisfaction is our first priority. We are the highest-rated company in the area because we take our time and do it right. Whether our residential customers need repairs to their existing heating and cooling systems or a completely new installation, we are here to meet their needs. We chose a professor for our mascot to signify accuracy, integrity, attention to detail, and expertise.

Our highly trained team loves what they do. We believe that if you don't love what you do, then you can't deliver the best service and value to your customer. Your heart must be in it. Our team focuses on continuing education so we can present our customers with the best options in the industry. We care about our team. We are growing fast and believe that if we invest in our team now, they will grow with us. We want to offer careers not just jobs.

OUR IDEAL SERVICE SCHEDULER / HVAC OFFICE ASSISTANT

• Organized - produces orderly, precise, and efficient work
• Detail-oriented - pays close attention to detail with strong analytical skills
• Punctual - effectively manages time and prioritizes multiple tasks
• Team-oriented - enjoys working with other people

If this sounds like you, keep reading about this amazing opportunity to use your clerical experience while also managing our scheduling needs!

REQUIREMENTS FOR A SERVICE SCHEDULER / HVAC OFFICE ASSISTANT

• Clerical office experience
• Exceptional communication and interpersonal skills
• Valid driver's license and a good driving record

If you meet the above requirements, we need your help with clerical duties, scheduling technicians, preparing reports, and effectively coordinating with homeowners. Apply today to join our team as a Service Scheduler / HVAC Office Assistant!

Location: 08091